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Shupple Help Center | Customer Care Support

The Shupple Help Centre page lists out help topics for everything you may have encountered so that there can be quick resolution and you can go back to shopping online. The page has various filters listed out on the left-hand side so that you can get your queries solved quickly, efficiently, and without a hassle. You can get the Shupple Help Centre number or even access Shupple Help Centre support if you need professional help regarding various topics. The support executive will ensure speedy assistance so that your shopping experience is positive and enjoyable. You can even inform your loved ones of the support page so that they can properly get their grievances addressed as well. Once you have all your queries addressed, you can pull out your shopping list and shop for all your essentials in one place.

Buyers FAQ

Do you charge any amount or taxes over and above the rates shown?

No, we do not charge anything over and above the rates shown. However, shop may have a delivery fee in case the order value per shop does not reach the minimum order value for free delivery or payment gateway charges if you chose to use online payment for lower than minimum order value.

Can I track the status of my order?

Yes, you can track the status of your order under the My Orders section.

How can I make changes to my order before and after confirmation?

You can edit your products in the cart before checkout. Once you’ve already placed your order, and after the Shop has reviewed your order, you can remove items from your order or cancel order, before final confirmation and payment.

What kind of products do you sell?

You can choose from over 25,000+ products and 2000+ brands spread across various categories such as grocery, bakery, fruits, vegetables, beverages, personal care products, baby care products, nutrition supplements, cakes, pet products and much more.

What is the minimum order value?

Minimum Order value is defined by the local shops and it may vary from shop to shop. Some shop may specify a minimum order value to qualify for free delivery or provide complete free delivery. In case you do not reach the limit, a delivery charge will be levied against that order by the shop.

How can you list your Shop on Shupple Platform?

To list your Shop on our platform, download the Shupple Shop app and register your shop with us, our team will get in touch with you.

Are there any charges for registration?

No. Registration on Shupple is absolutely free.

What is Shupple?

Shupple is the most convenient hyper local platform company which enables you to order grocery, bakery, fruits & vegetables and other products that you need every day, directly via your mobile to your nearest neighbourhood shops.

Do you deliver to my location?

We deliver in select localities across the city we are present in. On sign-up you can specify your location or pincode to check if we are covering your present area. In case we are not covering your present location, submit your contact details with us and we can inform you once we launch in your location.

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PAYMENT METHOD:

CASH ON
DELIVERY

POPULAR BRANDS:

AG Taste, Abreez, Alpino, Areev, Ayur Bars, BarADay, Binge Bites, Bonhomia, CitrobioShield, Danta Herbs, Dev Pro Food Group, Estate Monkeys, Fuschia, Gulabs, Healthy Treat, Karma Kettle, Laviche Bath Essentials, Lo! Foods, Mirabela, Monsoon Harvest, Nourish Chocolates, Nutribud, Nutriorg, Oceans Secret, Octavius, Pep N Pure, Postcard, Seer Secrets, Sewa Foods, Sidapur Coffee, Snackible, Sundaram, The Date House, The Earth Reserve, Timios, True Elements, Udyan Tea, Yoni

POPULAR CATEGORIES:

Ajwain, Anti Ageing Cream, Anti Ageing Serum, Atta, Baby Food, Baby Soap, Bath Salts & Oils, Bath Soap, Black Pepper (kaalee mirch), Black Salt Powder (kaala namak), Body Butter, Body Cleanser, Body Lotion, Body Mask, Body Oil, Body Scrub, Body Soap, Body Wash, Camphor (kapoor), Candy, Candy, Canned Fruits, Canned Seafood, Chia Seeds, Chillies (mirch), Chocolates, Chyawanprash, Cleansing Foam, Cloves (laung), Coconut Oil (naariyal ka tel), Coffee Beans, Coffee Capsules, Coffee Drops, Coffee Powder, Comb Pack, Conditioner, Cookies, Cosmetic Tool Kit, Cumin Seeds (jeera), Dates (khajoor), Deodorant, Drawing Book, Dried Fruits, Edible Oil (khaady tel), Eye Serum, Face Gel, Face Mask, Face Scrub, Face Serum, Face Spray, Face Wash, Face Wash Gel, Facial Miosturiser, Facial Scrub, Family Nutrition, Feminine Hygiene, Flax Seed (san beej), Foot Care Kit, Foot Cream, Fruit Drink, Fruit Juice, Ghee, Goji Berries, Green Tea, Gulab Jal, Gulkand, Hair Mask, Hair Oil, Hair Serum, Hand Cream, Hand Sanitizer, Hand Wash, Hands Cream, Health Drink, Health Supplement, Health Supplement, Herbal Juice, Herbal Powder, Herbal Powder, Herbal Tea, Honey (shahad), Hygiene Box, Ice Tea, Instant Cook, Instant Mix, Instant Tea, Jaggery (gud), Jaggery Powder (gud paudar), Jam, Khakhra, Lip Balm, Lip Scrub, Liquid Concentrate, Makeup Remover, Mehandi, Mens Grooming Kit, Millets, Mix Masala, Moisturising Cream, Muesli, Namkeen, Non Fried Snack, Nutmeg (Daalcheenee), Nutrition bars, Nuts, Oat Flour (Jaee ka aata), Oats (Jaee), Oats (Jaee), Others, Peanut Butter, Pickle (achaar), Pink Salt, Preserves, Preserves, Quinoa And Bulgur, Rasam Powder, Rice Powder (Chaaval ka aata), Salt (namak), Sambhar Powder, Sanitary Napkins, Seeds (beej), Seeds (beej), Serum, Sesame Oil (til ka tel), Shampoo, Shower Gel, Skin & Care, Skin Care, Skin Cream, Skin Gel, Skin Oil, Skin Toner, Sun Screen Lotion, Sweetners & Sugar Supplement, Sweets & Snacks, Tea Bags, Tea Capsules, Tea Leaf (chaay pattee), Tea Masala, Turmeric Powder (haldee paudar), Vegetable Juice, Vinegar (siraka), Watermelon Seed

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